Associate Director, Patient Services

📋 Description

• Lead day-to-day delivery of a patient support program.
• Drive ongoing evolution of the patient journey.
• Collaborate with Sales, Marketing, Market Access, Medical Affairs, Finance, Legal, Regulatory, and
• Partner with external agencies and vendors for programs.
• Use program data to inform decisions and improve performance.
• Enhance dashboards and reporting for visibility on outcomes.

🎯 Requirements

• Bachelor’s degree in relevant discipline.
• 7–10 years in biopharma, healthcare, or patient services.
• 5+ years in patient support programs and vendor management.
• Proven leadership of complex patient-focused programs.
• Strong analytical and strategic capabilities.
• Excellent communication and project management.

🎁 Benefits

• Fully remote position across Canada.
• Competitive compensation and benefits.
• Impact programs to improve access and outcomes.
• High-visibility role across functions.
• Opportunities to influence digital transformation.
• Dynamic, science-driven environment with growth.