Darkroom

51-200 employees
6 jobs posted

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Associate Director, Retention | Talent Pool

Added

1 hour ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

Related skills

shopify klaviyo privy justuno yotpo

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📋 Description

Lead a team of email, SMS, and retention experts to drive client revenue
Partner cross-functionally to deepen retention and loyalty insights
Develop and implement creative email/SMS strategies for clients
Oversee cross-functional coordination to scale retention programs

🎯 Requirements

7+ years in digital marketing
Expert in Klaviyo, list segmentation, lifecycle automations
Knowledge of Shopify and related tools (Privy, JustUno, Yotpo, Octane AI)
Experience with SMS platforms (Attentive, PostScript, SMSBump, Klaviyo)
Strong leadership and cross-functional collaboration
Data-driven decision making and KPI development

🎁 Benefits

Unlimited PTO + local holidays
Remote-First culture
Parental leave policy
Growth opportunities and autonomy

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