Drive CRM solution consulting across EMEA and translate capabilities into field-ready talks that
Coach and scale CRM experts, enabling consistent value delivery across geographies
Engage with sales, pre-sales and product teams to define narratives and customer conversations
Lead development of field-ready tools, demos, and guidance for CRM offerings

🎯 Requirements

10+ years enterprise software pre-sales with CRM or related domains
Experience in CRM architecture: CSM, FSM, Sales Cloud, revenue intelligence
Proven ability to coach large teams across geographies
Strong storytelling and technical validation skills for complex deals
English fluency; international/EMEA experience a plus
Strategic thinker with ability to translate market feedback into enablement content

🎁 Benefits

Global impact with ServiceNow CRM portfolio
Collaborative, high-growth environment
Senior leadership opportunity in a matrixed organization

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