BCBS Biller

📋 Description

• Investigate, analyze, and resolve consumer and commercial billing issues, disputes, and complaints.
• Review account information and billing details to identify discrepancies and determine resolutions.
• Develop and present solution options addressing customer concerns.
• Negotiate billing settlements and authorize account adjustments within guidelines.
• Document investigations, resolutions, communications, and account updates accurately.
• Prepare reports and maintain records related to billing activities and interactions.

🎯 Requirements

• Experience with billing operations, account management, healthcare revenue cycle processes, or
• Strong analytical and problem-solving skills to investigate complex issues.
• Excellent written and verbal communication skills.
• Ability to negotiate solutions while maintaining positive customer relationships.
• Strong attention to detail and accuracy when reviewing account information.
• Ability to organize, prioritize, and manage multiple tasks effectively.

🎁 Benefits

• Full-time remote position within the United States.
• Opportunity to contribute to healthcare solutions that support providers and communities.
• Collaborative remote work environment focused on innovation and continuous improvement.
• Competitive compensation package.
• Healthcare, financial, and wellness benefits (where applicable).
• Opportunities for professional growth and skill development.