Bilingual (French/English) Back-Office Coordinator

📋 Description

• Handle inbound calls and emails in both French and English.
• Give quotes to prospective clients.
• Schedule and coordinate crews/dispatch.
• Process payments.
• Manage rebooking and follow-up with clients.
• Use Quo for phone and Zoho CRM for client/job tracking.

🎯 Requirements

• Fluent French and clear, neutral English.
• Strong customer service instincts — empathetic but resilient, able to think on your feet with
• Experience handling incoming phone calls.
• Comfortable working with CRM and phone systems (Quo, Zoho a plus, but not required to start).
• Background in customer service, dispatching, or logistics is a plus — not required.

🎁 Benefits