Assist with resolving billing inquiries, order processing, and account administration.
Advocate for customers and collaborate with internal support to meet client needs.
Handle invoices, payments, and account updates in the billing system.

🎯 Requirements

Strong written and verbal communication; exceptional grammar and clarity.
Experience in customer service, billing issues, and cross-functional collaboration.
Knowledge of confidential billing information and sensitivity to data handling.
Excellent organization, attention to detail, and time management.
Familiarity with Google Workspace and/or Microsoft Office; cloud/web apps is a plus.
Experience with Stripe is a plus; retail or fast-paced customer-facing environments is a plus.

🎁 Benefits

Remote-friendly with global team collaboration.
Opportunities for growth and professional development.

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