Sutherland

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Sutherland

Bogotá | Especialista en Atención al Cliente I EB

On site

Customer Support

Added

2 hours ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

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Related skills

communication crm customer service problem solving english

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📋 Description

Atender a clientes por teléfono, chat o correo
Cumplir objetivos de desempeño
Gestionar consultas y problemas hasta resolución
Escalar cuando sea necesario
Documentar interacciones y mantener datos actualizados
Manejar información confidencial con discreción

🎯 Requirements

Inglés B2+ mínimo, hablado y escrito
Diploma de educación secundaria o equivalente
Capacidad para multitareas y usar diversos sistemas
Enfoque al cliente y resolución de problemas
Atención al detalle y precisión en datos
Conocimientos básicos de informática (CRM, correo, hojas)

🎁 Benefits

Información confidencial tratada conforme a normas de EEO

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