Business Change Manager - Transfer Agency - Corporate Banking

📋 Description

• Deliver core TA processes aligned with SLA and client expectations.
• Ensure quality of processes per compliance guidelines and regulations.
• Ensure department complies with legal/regulatory requirements.
• Control costs: budget, headcount, overtime, T&E.
• Train and coach team to boost engagement and progression.
• Participate in TA strategic initiatives and resource management.

🎯 Requirements

• Fluency in written and spoken English.
• Proven track record in securities or funds services.
• Minimum 5 years in a managerial position leading teams across processes.
• Experience managing processes dependent on other locations.
• Experience planning and executing changes to meet objectives.
• Transfer Agent knowledge will be an asset.