Zscaler

5,001-10,000 employees
204 jobs posted

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Business Operations Manager, Customer Success

Added

11 minutes ago

Location

🌍 North America

Type

Full time

Salary

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Related skills

kpi data analysis ai dashboards automation

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📋 Description

Partner with Technical Success leadership to manage ops cadence
Support resource mgmt and capacity planning
Coordinate MBRs, QBRs, and AOP for Technical Success
Build and maintain KPIs, dashboards, and reports
Identify AI and automation use cases to scale ops

🎯 Requirements

Curious about AI; strong history of tech adoption
3–5 years in Business Operations, Strategy & Operations, or related role
Experience in planning, reporting, KPI management, and ops analysis
Experience enabling cross-functional or customer-facing processes
Proven ability to lead projects from planning to execution

🎁 Benefits

Health plans
Vacations and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks and more

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