Business Support & CRM Coordinator

📋 Description

• Manage and update customer records within CRM platforms, ensuring accurate and organized data
• Maintain sales pipelines by tracking opportunities, updating statuses, and monitoring workflow
• Perform regular data entry, quality checks, and CRM maintenance to support business visibility and
• Respond to customer inquiries through email and text communication while maintaining a professional
• Send appointment reminders, follow-ups, and customer updates throughout the client journey.
• Coordinate internally to ensure timely communication and smooth customer support processes.

🎯 Requirements

• Previous experience managing CRM systems and maintaining customer data accuracy.
• Experience with GoHighLevel is preferred; familiarity with other CRM platforms is a plus.
• Customer service, hospitality, or client-facing support experience required.
• Administrative support and business operations experience required.
• Experience with data entry, reporting, and maintaining organized digital records.
• Experience supporting home service businesses or similar industries is preferred.

🎁 Benefits

• Competitive compensation rates.
• Weekly payment schedule.
• Full-time remote opportunity with approximately 40 contracted hours per week.
• Flexible access to various remote opportunities across different client engagements.
• Free training and professional upskilling opportunities.
• Ongoing guidance, support, and resources throughout the engagement.