Business Technology Analyst

📋 Description

• Primary IT support contact for end-users; triage and prompt assistance.
• Diagnose and resolve Level 1 software/hardware issues.
• Onboard new staff by configuring equipment/software.
• Collaborate with workplace team to manage in-office tech needs.
• Own IT projects and enhance internal systems.
• Document technical processes to build a knowledge base.

🎯 Requirements

• Degree in CS, IT, or related field, or equivalent understanding of networks and security.
• Strong problem-solving with analytical skills and attention to detail.
• Entrepreneurial mindset; eager to learn in a fast-paced IT landscape.
• Clear, professional communication and strong interpersonal skills.
• Self-starter who collaborates well with a team.
• Highly organized and able to multi-task in deadline-driven environments.

🎁 Benefits

• Unlimited annual leave
• Private healthcare and dental
• Enhanced parental leave
• Family-friendly flexibility & hybrid working
• Sanctus coaching
• Hybrid working