Alan

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Care Expert - France 🇫🇷

Added

1 hour ago

Location

🌍 Europe

Type

Full time

Salary

Salary not provided

Related skills

customer support french project management b2b english

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📋 Description

Transform member requests into delightful experiences
Provide meaningful solutions and crystal-clear information
Respond swiftly and guide members across channels (email, chat, phone)
Navigate the French healthcare system and partner needs
Lead end-to-end Care initiatives and drive process improvements

🎯 Requirements

Master French and English (written and spoken)
Strong empathy and excellent communication across channels
Experience in customer support and working with healthcare contexts
Ability to translate data insights into actionable solutions
Collaborative mindset and ability to lead projects

🎁 Benefits

Remote-friendly with in-person collaboration in France
Salary grid with A1-B1 level range

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