Case Management Representative I

Added
1 day ago
Type
Full time
Salary
Salary not provided

Related skills

documentation customer service data entry microsoft office lis

๐Ÿ“‹ Description

  • Case Management Representatives ensures intake, processing, and management of DNA testing cases.
  • Maintain compliance with chain-of-custody requirements and client expectations.
  • Open samples, compare information, address concerns, enter data into LIS.
  • Ensure timely process from receipt to final reporting.

๐ŸŽฏ Requirements

  • 1-2 years data entry experience preferred
  • High School diploma/GED required
  • Ability to prioritize workload, meet production goals
  • Microsoft Office literacy and typing skills
  • Multi-task while maintaining accuracy and compliance
  • Strong problem-solving and escalation skills

๐ŸŽ Benefits

  • Schedule: M-F 9:00am-5:30pm
  • Medical, dental, vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid vacation and holidays
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