Certification Advisor

📋 Description

• Guide prospective students through certification programs via email, live chat, and calls.
• Understand goals and guide learning pathways with genuine relationships.
• Explain programs, coaching methodologies, and career opportunities.
• Support enrollment, registrations, and payments with Customer Experience if needed.
• Develop follow-up strategies to move prospects through decisions.
• Share insights with Product, Marketing, and Customer Experience to improve the journey.

🎯 Requirements

• Completion of PN Level 1 Nutrition, Sleep/Stress & Recovery PN Level 2 Master Health Coaching.
• Experience coaching clients, applying evidence-informed methods in real-world settings.
• Excellent written and verbal communication; translate complex info clearly.
• Consultative, service-oriented approach; avoid high-pressure sales.
• Empathy, curiosity, strong listening; build trust quickly.
• Strong organization; manage multiple conversations independently.

🎁 Benefits

• Remote-first environment with flexible schedule.
• Part-time start transitioning to full-time during contract.
• Compensation of CAD per hour to be determined by experience (CAD).
• Opportunities to combine coaching with meaningful guidance.
• Collaborative environment emphasizing learning, curiosity, respect, and thoughtful communication.
• Opportunity to influence product, marketing, and customer experience.