Channel Account Manager (West)

📋 Description

• Build and maintain channel partner relationships (TSDs, Alliances, VARs) in CX space.
• Recruit new partners into PolyAI’s channel program and align with business goals.
• Develop deep understanding of PolyAI tech to present to partners.
• Maintain channel pipeline and revenue forecasts monthly/quarterly.
• Collaborate with marketing, operations, legal, and HR for channel initiatives.
• Negotiate and manage relationships with partners and customers at all levels.

🎯 Requirements

• Must have channel account management experience, preferably in UCaaS, CCaaS or AI.
• Knowledge of routes to market: TSDs, Alliances, VARs, etc.
• Strong relationship skills and ability to present tech to groups.
• Travel regularly within the region.
• Familiarity with CX partners in the region and channel recruitment.
• Forecasting accuracy for channel pipeline and revenue.

🎁 Benefits

• Competitive salary plus equity
• Annual equity, 401k plan
• Medical, dental, vision, life insurance
• WFH stipend and one-off WFH setup allowance
• Flexible PTO and 11 holidays
• Learning and development allowance