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3 days ago
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Full time
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Related skills

data analysis sql llms langchain automation

📋 Description

  • Analyze disputes and chargeback flows to decide actions
  • Investigate cases end-to-end: timeline, evidence, money flow
  • Build and review defense cases; clear, well-documented
  • Identify data patterns, fraud signals, and gaps to fix
  • Use and improve AI/automation tools to handle disputes faster
  • Partner with Risk, Compliance, Product, Data, and Engineering

🎯 Requirements

  • Experience with LLMs/AI tools; curious about agent frameworks (LangChain, Mastra).
  • Some coding/scripting comfort (reading code, SQL, light automation).
  • Strong analytical thinking and curiosity ("why" mindset).
  • Ownership mindset; identify issues, propose improvements, drive decisions.
  • Attention to detail and ability to prioritize a busy queue.
  • Clear writing for case summaries, defenses, and Slack updates.
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