Oversees caseload of customers to ensure positive outcomes
Provides intake services for applicants seeking subsidized child care services
Accepts and coordinates referrals for child care from authorized referral sources
Determines, verifies, and documents eligibility and notifies parents of their eligibility status
Enrolls categorically eligible children as authorized by the Board and partners
Promotes parental compliance with the Personal Responsibility Agreement

🎯 Requirements

Three years related progressively responsible work experience
Excellent communication and interpersonal skills
Strong management and organizational skills
Ability to work across all management levels
Knowledge of community resources
Computer literate; MS Word and Excel; able to learn databases

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