Own the client engagement and support model end to end across L1-L3 services.
Assure solution design from concept to live running; final call on design questions.
Publish decisions for a single view across delivery teams.
Formulate propositions that meet client needs and create reusable Capco assets.
Coach senior consultants in design thinking and run-phase succession.

🎯 Requirements

Proven client engagement and communication lead experience.
Experience in capital markets, onboarding or client servicing environments.
Design track record on large programmes; ownership of target operating models.
Ability to engage and challenge senior stakeholders; maintain strong relationships.
Comfort structuring ambiguous problems with named owners and deadlines.
German and English at professional working level.

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