Client Engagement & Support Model Solution Lead

📋 Description

• Lead the client engagement and support model end to end for capital markets migrations.
• Own operating model, service tiering, economics, communications architecture and client journey.
• Serve as design authority, ensuring consistency across delivery teams and publishing decisions.
• Develop propositions and reusable Capco assets that accelerate future engagements.
• Coach senior consultants and build a run-phase succession bench.

🎯 Requirements

• Proven client engagement and communication leadership in consulting.
• Experience in capital markets, post-trade, onboarding or client servicing programs.
• Track record in design of target operating models and quantitative supporting models.
• Ability to engage, advise and influence senior stakeholders while defending design.
• Comfort resolving ambiguous problems with clear owners and timelines.
• German and English at professional working level.

🎁 Benefits

• Lead the design of client engagement models for leading capital markets institutions.
• Collaborative, entrepreneurial culture with growth opportunities.
• Work remains visible to clients post-programme completion.