Client Partner, Cialfo

📋 Description

• Manage renewal and growth of a portfolio of Southeast Asia high schools.
• Build direct relationships with counselors, IT teams, and leadership across schools.
• Identify and resolve account risk before churn.
• Develop new school prospects and a regional sales pipeline.
• Lead onboarding and training for stakeholders, driving product adoption.
• Translate client needs into expansion opportunities within the Manifest ecosystem.

🎯 Requirements

• Experience in customer success, account management, or B2B sales in EdTech or SaaS.
• Data-driven approach to account planning and renewal strategy.
• Ability to communicate across diverse stakeholders (counselors, heads of school).
• Native Vietnamese speaker, fluent in English; comfortable switching languages by context.
• Willingness to manage a defined book with open territory and autonomous work style.
• Experience working with CRM systems and onboarding/training experience.

🎁 Benefits

• Remote work options and global team collaboration
• Opportunities to grow within a multi-brand education tech portfolio