Client Service Representative

📋 Description

• Manage communications between clients and lab to meet expectations
• Assist clients with submitting information and sample registration
• Coordinate sample receipt, handling, and storage routing
• Support invoicing, payments, and client conference calls as needed
• Coordinate shipping and return logistics for ESFA and related materials
• Maintain records in LIMS and ensure timely COA processing

🎯 Requirements

• At least 1 year in client services
• Microsoft Office (Outlook, Excel, etc)
• Knowledge of ISO 17025, DEA, EPA, FDA guidance
• Associates degree in Chemistry or related field preferred

🎁 Benefits

• Medical, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays