Client Success Manager, Contextual Commerce

📋 Description

• Strengthen and grow the relationship and opportunity with each account in your portfolio (typically
• Ensure renewal and growth of each account in your portfolio
• Serve as the dedicated point of contact for your accounts and respond to all requests quickly and
• Pitch our product roadmaps to identify opportunities where we can help your accounts achieve their
• Stay up to date on each of your accounts’ businesses and objectives so you’re able to identify
• Provide monthly and quarterly business reviews for each of your accounts, as well as brainstorming

🎯 Requirements

• 3+ years experience client facing and managing mid-market level accounts
• Track record creating and growing trusting, lasting professional relationships with key
• Charismatic and exceptional communicator
• You are naturally consultative and love to teach complex concepts in a simple way
• You love brainstorming, creative thinking and are an excellent problem solver
• Project management comes easy to you and you have the ability to prioritize and maintain focus

🎁 Benefits

• Remote work with the Bazaarvoice team
• Opportunity to work with Enterprise clients and a growth-focused culture