Client Success Manager- Emerging Accounts

Added
19 days ago
Type
Full time
Salary
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Related skills

account management analytics customer success excel healthcare

📋 Description

  • Own day-to-day relationships with a high-volume book of emerging SMB accounts (150+).
  • Act as strategic partner to clients, driving adoption, reporting value, and renewals.
  • Collaborate cross-functionally with Growth, Sales, Data, Marketing, Operations, Product, and
  • Balance client needs with internal resources to maximize retention and program impact.

🎯 Requirements

  • 2+ years SMB account management experience.
  • Bachelor’s degree in Business, Marketing, Communications, or related field.
  • Proven ability to build/manage relationships at scale with adoption and satisfaction targets.
  • Strong analytical mindset; comfortable with program data and reporting.
  • Experience partnering cross-functionally to support client outcomes.

🎁 Benefits

  • Comprehensive healthcare benefits
  • 401k with company match
  • Learning and development stipends
  • Employee stock purchase program
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