Client Success Manager I

📋 Description

• Advocate for clients and guide their Avetta journey.
• Own overall health of assigned client accounts and drive adoption.
• Collaborate cross-functionally to resolve issues and improve product.
• Conduct regular review/planning sessions to demonstrate value.
• Train clients on Avetta products to maximize benefits.
• Partner with teams to identify growth opportunities.

🎯 Requirements

• 1-3 years in customer-facing roles with Enterprise SaaS or supplier mgmt.
• Bachelor’s Degree or equivalent work experience.
• Strong communication, organization, and collaboration skills.
• Experience with SFDC, CRM tools, Wrike, and JIRA a plus.

🎁 Benefits

• Health, dental, and vision insurance.
• 401(k) plan and PTO.
• Hybrid work environment with in-office days in Houston.
• Occasional travel up to 5% for client engagements.