Client Success Manager II - Medical Imaging Systems

📋 Description

• Empower clients to achieve business goals using Intelerad technology and services.
• Build strong client relationships, drive adoption, and communicate ROI throughout the lifecycle.
• Develop and execute Client Account Plans aligned with clients' healthcare IT needs.
• Monitor client consumption, utilization, and progress against objectives in the Client Success Plan.
• Lead Strategic Business Reviews, coordinate cross-functionally, and ensure SLA compliance.
• Identify risks via client health indicators and coordinate remediation efforts.

🎯 Requirements

• 5+ years in client success/account management or 2+ years in healthcare IT.
• Bachelor's degree in business, healthcare, IT, or related field, or equivalent experience.
• 2+ years collaborating with C-level executives.
• Experience managing mid-market accounts of $175k+ annual value and multiple accounts within a
• Strong leadership, problem-solving, and communication skills across technical and non-technical
• Excellent project management and organizational abilities.

🎁 Benefits

• Base pay range: $85,000 - $95,000 USD/year.
• Remote role; based in the USA with flexible work arrangements.
• Holds a comprehensive compensation and benefits package beyond base salary.