Client Success Specialist - German Speaker

📋 Description

• Onboard, manage, nurture and grow relationships with existing clients in Spain.
• Use data-driven insights to empower clients and drive direct bookings.
• Collaborate with Sales, Product, Marketing, and Technical teams to ensure a smooth client journey.
• Act as voice of the customer; gather feedback for continuous product improvement.
• Identify and capitalize on upsell opportunities within client portfolio.
• Contribute to team knowledge sharing and maintain a proactive, solutions-oriented mindset.

🎯 Requirements

• 2-3 years in Account Management, Client Success, or similar client-facing roles in
• Experience with hospitality software or B2B hospitality SaaS is required.
• Native or advanced professional fluency in German and English.
• Customer-obsessed mindset; strong communication and problem-solving skills.
• Comfort analyzing data and leveraging technology for actionable insights.
• Adaptable, resourceful, and able to thrive in a fast-paced environment.

🎁 Benefits

• Flexible working environment
• Flexible time off for work-life balance
• Extensive health and wellbeing benefits
• Salary access through Payflow app
• Optional benefits via tax-free payroll deductions
• Wellbeing support and comprehensive health insurance