Handle customer inquiries independently or with other departments until resolution.
Communicate with clients in writing on contract management topics, tools, billing, claims &
Qualify and respond to requests for API/connectivity or technical support with sales engineers.

🎯 Requirements

Strong written French and English communication.
Strong analytical skills and initiative.
Time- and self-management, team-oriented, stress-resilient.
Service- and solution-oriented, process-driven, organized.
Professional MS Office, especially Excel/Word; Power BI a plus.
Bachelors in business or related field.

🎁 Benefits

Hybrid work model.
Company provides support and guidance.

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