Lead triage and escalation design for clinical workflows
Collaborate with product and engineering to implement decision logic as workflows
Develop and maintain QA programs for triage and escalation performance
Document triage trees, escalation pathways, and protocol changes
Provide day-to-day operational support to clinical staff

🎯 Requirements

Active, unrestricted RN license (multistate/compact a plus)
Experience building or revising triage protocols and clinical decision logic
Cross-functional collaboration with product/engineering
Strong documentation skills; versioned, easy to review
QA experience: chart review, protocol-adherence audits, or incident review
Experience in telehealth, remote patient monitoring, or chronic disease management

🎁 Benefits

Remote work within the United States
Comprehensive benefits package
Performance-based bonus programs and stock awards where applicable

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