Added
11 hours ago
Type
Full time
Salary
Salary not provided

Related skills

crm zendesk email mortgage loan origination

๐Ÿ“‹ Description

  • Coordinate with third-party vendors and interact with customers
  • Respond to queries via ZenDesk, Amazon Connect or other tools
  • Document and log issues, compliments, and complaints
  • Guide customers through application flow when needed
  • Track customer experiences across channels using logs and CRM

๐ŸŽฏ Requirements

  • Experience coordinating with third-party vendors
  • Strong front-facing customer service background
  • Experience closing for loan origination
  • Document handling, title knowledge; familiarity with loan docs
  • 2+ years in US loan or mortgage account tasks
  • Excellent written communication and organization

๐ŸŽ Benefits

  • USD 7-8/hr (pay commensurate with experience)
  • HMO, internet stipend, PTO, laptop provided
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