Collections Specialist

📋 Description

• Contact delinquent account holders by phone or in writing
• Request payment to bring accounts current
• Prepare late notices and process legal filings
• Collect rental payments and review warrants of restitution
• Establish alternative payment plans or other payment methods
• Follow up on payment plans and document collection activities

🎯 Requirements

• Computer literacy and ability to learn new systems
• Ability to use a variety of office equipment
• Strong verbal and written communication skills
• Maintain professionalism and composure during challenging conversations
• Remain patient and manage stress
• Skilled in negotiation

🎁 Benefits

• Expected pay rate of $21-$23/hr base pay plus commission potentials
• 25% Rent Discount at any AIR community
• Medical, dental, vision, and life insurance options; HSA/FSA; disability coverage
• 401(k) plan with employer matching up to 6%
• Paid time off including vacation, sick time, and 14 holidays
• Paid parental leave up to 16 weeks