Commercial Account Manager

📋 Description

• You are a trusted advisor, product consultant, and a closer – you’re working with customers to
• Partner with the Customer Success team to monitor health scorecards, identify customer needs, and
• You’re a product evangelist – you’ll solution Zip to meet pain points today and for the product of
• You’re a builder – help shape our sales process and company culture in a startup environment.
• Negotiate renewal contracts to maximize value while strengthening the customer relationship.
• Engage the broader Zip team to provide updates on renewal status and escalate when needed.

🎯 Requirements

• 2+ years of technology SaaS experience
• Experience selling to procurement, finance, legal
• Experience driving retention and adoption of a SaaS product for enterprise accounts
• Customer management skills including sales, account management, and customer service
• Self-driven with strong time management and communication
• Experience using Salesforce, Clari, Zoominfo, LinkedIn SalesNav, and Outreach

🎁 Benefits

• Start-up equity
• Full health, vision & dental coverage
• Team building events
• Flexible PTO
• Apple equipment plus home office budget
• 401k plan