Build strong relationships with customers and understand their business objectives
Drive engagement and adoption across the full customer journey
Own a book of business including renewals and expansion
Become a product expert and understand all CodeRabbit components
Educate customers on the best product usage to maximize value
Develop and present periodic reviews to customer leadership

🎯 Requirements

3+ years in customer success or account management
Technical competency to understand CodeRabbit and engage tech stakeholders
Customer obsession with high-quality experience
Knowledge of CS space, negotiations and procurement processes
Proficient with MEDDPICC, SPICED, and Command of Message
Familiar with Git, GitHub, CI/CD, VS Code, Cursor and English communication

🎁 Benefits

Work on cutting-edge technology with real-world impact
Collaborative and innovative environment
Competitive salary, equity, and benefits
Professional development opportunities

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