Role within Customer Strategy & Engagement to shape member communications across Workplace
Combine customer insight, behavioural science and communication expertise to deliver clear

🎯 Requirements

Experience designing and delivering customer communications, campaigns or engagement activities
Strong stakeholder management and ability to influence at all levels
Excellent written communication for publication standards
Strong analytical skills using insight and data to drive decisions
Proven project management skills with multiple priorities
Experience working with creative agencies or external partners

🎁 Benefits

Bonus plan and share schemes
Generous pension contribution
Life assurance and Healthcare Plan
Holiday entitlement and flexible leave options
Employee discounts and sustainable office initiatives

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