Community Lead

📋 Description

• Build and run Canary's community program to turn customers into advocates.
• Lead the vision and execution of Canary’s community events from conferences to workshops.
• Connect power users with Canary customers to share best practices.
• Generate authentic content portraying customer stories for buyers.
• Curate a library of use cases and proof points with cross-functional teams.
• Monitor Canary's brand on third-party forums and feed insights to product/GTM.

🎯 Requirements

• 5-8+ years in customer advocacy or community marketing at a B2B SaaS.
• Built a structured advocacy program from the ground up.
• Experience designing and running customer-facing events with outcomes.
• Strong relationship builder with operators and internal stakeholders.
• GTM-oriented; focuses on pipeline and revenue.
• Self-directed; comfortable operating without a playbook.

🎁 Benefits

• Canary Days: monthly company-wide days off.
• Self Improvement Club: budget for personal goals.
• Professional Development Chats: budget for cross-functional learning.
• Travel Reimbursement: visit offices with a travel stipend.
• Personal Travel Reimbursement: hotel stay credit.