Community Manager, Consumer

📋 Description

• Build, grow, moderate, and maintain Toast's organic consumer social presence.
• Own per-platform voice for Toast Local to differentiate from B2B brand.
• Collaborate with Brand, B2B Social, Comms, and Product Marketing.
• Balance authentic voice with platform norms to engage diners.

🎯 Requirements

• 3+ years in community management or social content roles.
• Written voice feels human and engages on Instagram, TikTok, etc.
• Hands-on experience growing organic social from the ground up.
• Strong instinct for internet and hospitality culture.
• Experience moderating communities at scale with sound judgment.
• Self-starter comfortable with ambiguity and evolving function.

🎁 Benefits

• See Toast benefits and total rewards at careers.toasttab.com/toast-benefits.