Consultant - Customer Service

📋 Description

• German-language customer support for a leading online selling platform
• Respond to inquiries via phone, email, and chat
• Resolve issues and guide customers to solutions
• Collaborate with cross-functional teams to improve service
• Maintain high quality standards and customer satisfaction

🎯 Requirements

• German language proficiency (native or fluent)
• English language proficiency
• Experience in customer service or help desk preferred
• Ability to work in a fast-paced environment
• Strong communication and problem-solving skills

🎁 Benefits

• Very good earning potential
• Attractive benefits package (health insurance, transport allowance)
• Recognition and advancement program
• Intensive training following global standards for quality in customer care
• Professional development opportunities