Content Operations Analyst

📋 Description

• Manage day-to-day content operations from intake through completion.
• Prepare content packages, reports, and client deliverables.
• Perform quality assurance on generated content, applications, and digital experiences.
• Maintain content records and recurring workflow tasks.
• Deliver client-ready reports and status updates with accuracy.
• Provide first-line support, investigate issues, and escalate when appropriate.

🎯 Requirements

• Independent, detail-oriented, organized, able to work in fast-paced shifts.
• Strong analytical skills and good judgment balancing speed and accuracy.
• Experience with AI tools to improve productivity and validate outputs.
• Excellent written communication; clear, concise documentation.
• Problem-solving and decision-making within operational processes.
• Ability to recognize issues, gather evidence, and escalate effectively.

🎁 Benefits

• Fully remote contractor opportunity.
• Compensation up to $20,000 USD per year.
• Flexible remote work environment.
• Work with a rapidly growing SaaS product.
• Access to modern hardware, AI tools, and cutting-edge stacks.
• Exposure to AI-driven workflows and operational processes.