Content Operations Associate

📋 Description

• Support development, QA, and deployment of K–12 assessment materials.
• Follow processes and use internal systems for content ops and production.
• Create and QA test forms/config files with high accuracy.
• Conduct quality-control reviews of test materials and flag issues.
• Investigate problems and propose practical solutions.
• Monitor vendor work to meet requirements and quality.

🎯 Requirements

• Bachelor’s degree with 0–2 years in operations/content/PM or related field.
• Strong computer skills; Excel proficiency preferred.
• Analytical, problem-solving, and attention to detail.
• Excellent communication and teamwork abilities.
• Ability to learn new systems and work independently with escalation when needed.
• Bilingual Spanish preferred.

🎁 Benefits

• Fully remote position anywhere in the United States; must live in the country.
• Contribute to K–12 educational assessment and resources.
• Collaborative team focused on accuracy and continuous improvement.
• Grow in content operations, QA, project coordination, and ed tech.
• Inclusive workplace valuing diverse backgrounds.
• Exposure to content-production processes, tech systems, and vendors.