Contractor, Provider Success Lead

Added
2 hours ago
Type
Contract
Salary
Salary not provided

Related skills

salesforce onboarding google workspace zendesk
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πŸ“‹ Description

  • Lyra Health contract role supporting provider network enablement for Leidos program
  • Coordinate provider onboarding and clearance pipeline across 900+ providers
  • Lead provider communications, support, and escalation via Zendesk
  • Administer readiness stipends and track program metrics
  • Develop self-serve resources and documented workflows

🎯 Requirements

  • 4+ years ops or PM in healthcare/government settings
  • Multi-system experience (Salesforce, Zendesk, Google Suite)
  • Strong written/verbal communication; high empathy
  • Autonomous problem solving in ambiguous envs
  • Detail-oriented with data accuracy and auditing experience
  • Provider/clinical ops experience; gov program exposure a plus

🎁 Benefits

  • Contract role with remote work flexibility
  • Opportunity to impact provider enablement for a major program
  • Equal opportunity employer commitments
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