Coordinator Digital (m/f/d) - Bilingual (German, English & Spanish)

📋 Description

• Manage customer inquiries via phone, email, or video calls
• Assist customers with vehicle rental and pickup questions, and close reservations
• Verify customer information and provide related assistance
• Offer technical support during key pickup and troubleshoot issues in the self-service section
• Collaborate with SIXT branches across countries
• Promote additional sales and improvements

🎯 Requirements

• Customer orientation with the ability to anticipate needs
• Fluent in German, English and Spanish
• Clear, persuasive communication
• Flexible to work in a dynamic environment, including night shifts
• Teamplayer in an international setting
• Solution-focused mindset to ensure service continuity

🎁 Benefits

• Permanent contract
• AI tools access from day one (Claude by Anthropic and SIXTgpt)
• Competitive salary with bonus, telework allowance, and night shift premium
• Flexible remote work model – work from anywhere in Spain
• Work-life balance perks (birthdays, anniversary days)
• Flexible compensation and employee discounts