Coordinator Travel Sales & Agency Success

📋 Description

• You are the central contact for agency partners and travel customers in Corporate and Franchise
• Assist agencies with reservations, rebookings, cancellations, invoice queries, and commission
• Ensure customer satisfaction through fast, solution-oriented communication.
• Onboard newly registered agencies, guiding first login, setup, and initial bookings.
• Conduct trainings and walkthroughs of the SIXT Travel Sales booking platform PartnerHub.
• Track onboarding progress and follow up to activate partners successfully.

🎯 Requirements

• Experience in inside sales, customer service, or travel industry; related background welcome.
• Commercial training or comparable qualification.
• Confident communication with a service-oriented attitude.
• Structured, proactive work style; able to manage multiple tasks in fast-paced settings.
• Comfort with digital tools and booking systems.
• Fluent in English; additional languages (German, Spanish, Portuguese) a plus.

🎁 Benefits

• The SIXT Lisbon Experience: two hubs in Lisbon with a fast-paced, international atmosphere.
• Community & International Environment: global workplace with events and talks.
• Flexibility & Modern Work Setup: hybrid model with two office days per week and flexible hours.
• AI at your fingertips: access to Claude by Anthropic and SIXTgpt.
• Time Off & Wellbeing: 28 vacation days, birthday day off, volunteer day, private health
• Everyday Benefits: Coverflex allowance and daily meal allowance.