CRM Executive

📋 Description

• End-to-end production, QA, and deployment of customer communications on WhatsApp and Push.
• Ensure communications are accurate, engaging, and SEBI-compliant.
• Review content for accuracy and compliance before deployment.
• Set up, test, QA, and schedule CleverTap campaigns across channels.
• Own campaign execution processes, approvals, and go-live timelines.
• Coordinate with Compliance and Legal for mandatory approvals and disclosures.

🎯 Requirements

• 1–3 years in CRM, lifecycle marketing, or campaign management.
• Hands-on CleverTap; experience with MoEngage/WebEngage/Netcore/Braze is a plus.
• Strong written English and content editing skills for crisp comms.
• Understanding of financial services communication and SEBI guidelines.
• Strong attention to detail; ability to manage multiple campaigns.
• Excellent stakeholder management and collaboration.

🎁 Benefits

• Opportunity to work with a leading digital wealth platform.
• Exposure to high-scale customer engagement programs.
• Cross-functional work with Product, Growth, Compliance, and Marketing.
• Fast-paced environment with ownership and impact.
• CRM operations experience at scale.