CRM Solutions Consultant

📋 Description

• Lead discovery workshops with Marketing, Sales, CS, and Finance stakeholders to translate needs
• Map business processes to user stories, flows, docs, and traceability matrices.
• Perform Fit-Gap analyses to decide standard vs. custom development impacts.
• Analyze data models; design custom objects, fields, schemas, and API payloads for multi-system data
• Configure CRM and apps: lead ingestion, data governance, CRM processes, CPQ, pricing, renewals, CS
• Design financial integrations linking opportunities to billing/ERP GL.

🎯 Requirements

• 7–10+ years in enterprise apps; 4+ years leading requirements, design, and testing across CRM, CS
• Deep expertise with HubSpot, Salesforce, Salesforce CPQ, Certinia, NetSuite, Workato or comparable
• Strong knowledge of Salesforce tech: Apex, LWC, Flows, SOQL; practical SQL.
• In-depth understanding of Lead-to-Cash, SaaS metrics (MRR, ARR, NRR), and core accounting.
• Experience designing integrations across enterprise platforms; understanding schemas, APIs
• Strong QA, regression testing, SIT/UAT, defect management, and root-cause analysis.

🎁 Benefits

• Full-time, remote position based in India.
• Flexible, collaborative environment across CRM, CPQ, CS, finance, ERP, and iPaaS.
• Exposure to complex transformation initiatives and career development opportunities.