CS Advisor

📋 Description

• Join a dynamic, international group at Entain Italia
• Work in a hybrid model based in Rome
• Full-time, 6-month fixed-term contract
• Role in Marketing team focusing on customer service
• Handle customer requests via email/chat and outbound calls
• Collaborate with CS and external suppliers to resolve issues

🎯 Requirements

• Native Italian speaker
• Excellent writing and verbal communication
• Proficient computer, Office, and Internet skills
• Strong interpersonal, customer-oriented mindset
• Stress management and problem-solving abilities
• Confidentiality and team-work propensity

🎁 Benefits

• Flexible smart-working model
• Open offices for collaboration and culture
• Daily meal vouchers for on-site or remote days
• Public transport subsidy
• Wellbeing program that evolves
• DE&I structured initiatives