CS Enablement Manager (d/f/m)

Added
2 hours ago
Type
Full time
Salary
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Related skills

customer success saas onboarding ai knowledge management

๐Ÿ“‹ Description

  • Develop and run enablement initiatives for CS Growth and CS Care
  • Build AI-assisted workflows to scale the GTM org
  • Own onboarding for new CS hires with learning paths
  • Coach team members on client calls, from prep to feedback
  • Lead workshops and trainings; translate learnings to daily work
  • Maintain career development guidelines across CS roles

๐ŸŽฏ Requirements

  • 5+ years in enablement, L&D, CS, or Sales
  • Hands-on generalist: workshops, client calls, product mastery
  • Strong communication at all levels; end-to-end project ownership
  • Experience with AI tools; ops and data fluency
  • Entrepreneurial, impact-driven, adaptable
  • Fluent English; German a plus

๐ŸŽ Benefits

  • โ‚ฌ2,000/year development budget
  • One-time โ‚ฌ1,000 home workspace stipend
  • Competitive pay + equity
  • Corporate discounts, vacation, wellness benefits
  • Hybrid work: 2 days/wk in Berlin office
  • Work-from-anywhere up to 2 months/yr
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