CS Operations Specialist

Added
7 days ago
Type
Full time
Salary
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Related skills

salesforce metabase sigma docusign linksquares

๐Ÿ“‹ Description

  • Own renewal book tracking and flag upcoming renewals
  • Act as contact after SPL secures commitment
  • Coordinate with Contracts and Finance on terms, pricing
  • Ensure contracts and invoices are correctly reflected in systems
  • Administer CS data in Salesforce; manage permissions/workflows
  • Maintain data integrations for CS systems

๐ŸŽฏ Requirements

  • 2-5 years in renewals ops, deal desk, or CS/sales ops
  • Salesforce admin proficiency; Maxio/Linksquares/DocuSign a plus
  • Comfort reading contract terms without negotiating
  • Strong analytical skills; experience with Metabase or Sigma
  • Cross-functional coordination across Legal, Finance, Sales, CS
  • Detail-oriented, proactive communicator

๐ŸŽ Benefits

  • Above-market compensation (salary + equity)
  • Comprehensive health benefits
  • Flexible vacation
  • Paid holidays and family leave
  • Sabbatical after 4 years
  • 401k and commuter benefits
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