CSM Manager (German)- 18 months Contract

Added
23 hours ago
Type
Contract
Salary
Salary not provided

Related skills

account management customer success project management change management stakeholder management

πŸ“‹ Description

  • Manage a portfolio of Mid Market/enterprise customers in EMEA
  • Lead customers to their desired outcomes with Wrike
  • Collaborate with Sales, PS, Support, Product and others
  • Drive customer ROI and NET MRR growth through engagement
  • Lead end-to-end Success Plan execution and value delivery

🎯 Requirements

  • Fluent English and German
  • 2+ years in Customer Success or similar
  • Experience with Marketing, PS, IT, PMO teams
  • Strong relationship building with senior leaders
  • PM, process redesign, and change management skills
  • People skills with empathy and patience

🎁 Benefits

  • Hybrid/work options across Wrike hubs
  • 25+ days PTO equivalent benefits
  • Parental leave, sick days, and travel perks
  • Mobile meal vouchers and wellness benefits
  • Community perks and growth opportunities
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