Drive revenue through live chat by identifying buying signals and converting interest into sales
Go above and beyond to ensure client satisfaction and success
Own the sales conversation from inbound inquiry to conversion, showing Apollo value
Proactively upsell and cross-sell relevant product features
Meet or exceed chat-to-close targets and revenue KPIs
Respond to inquiries quickly via chat and email to drive confidence

🎯 Requirements

1-2 years in a customer-facing role (support, sales, retail, or similar)
Organized, proactive, able to juggle multiple conversations
Customer-centric with understanding of customer questions
Strong written communication in live chat or email
Adaptable, quick to learn new technologies and processes

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