Customer Advocate, Core Products, Office of the CPO

📋 Description

• Serve as the primary strategic liaison between MongoDB's core product org and key customers
• Develop and execute a forward-looking customer advocacy strategy with the CPO and senior product
• Maintain executive relationships with strategic accounts, acting as escalation point for core
• Lead a structured customer engagement process from discovery to executive narrative development and
• Partner with Product, Engineering, Sales, and Customer Success to translate feedback into
• Prepare for and participate in executive customer meetings, shaping narrative and accountability on

🎯 Requirements

• 10+ years of experience, or 8+ years in SaaS product management, consulting, enterprise sales
• MBA or advanced degree preferred.
• Strong judgment with ability to see big picture and execute on details; prioritization in ambiguity.
• Proven success influencing product direction via advocacy and executive engagement at scale.
• Executive presence with exceptional communication for technical and non-technical audiences at the
• Ability to drive cross-functional alignment and resolve conflicts across Engineering, Product

🎁 Benefits

• Note: Salary information available on pay transparency section and USD ranges for U.S. candidates.