Customer Engagement Lead

📋 Description

• Own and manage Managed Services engagements across multiple workstreams.
• Lead status, weekly, and quarterly meetings with stakeholders.
• Ensure service delivery meets scope, quality, and renewal/expansion goals.
• Build relationships with client stakeholders and internal SMEs.
• Communicate status, risks, and objectives to teams and clients.
• Develop long-range account strategies to drive outcomes.

🎯 Requirements

• 3-5+ years in account/project management or similar roles.
• Proven ability to deliver enterprise-level solutions on time.
• Experience with Jira, Salesforce, Confluence; strong Excel/Sheets skills.
• Excellent communication and presentation skills (PowerPoint/Slides).
• Bachelor’s degree in business, CS, or related field.

🎁 Benefits

• Equal Opportunity employer policy applies.
• Collaborative, fast-growing consulting environment.
• Opportunity to lead strategic client engagements across global teams.